Privacy Policy

Last Updated: November 2025

At Transvolt Technologies Pvt. Ltd. (“Transvolt,” “we,” “our,” “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Voltrack, our electric mobility and analytics platform, and other related services.

By using Voltrack, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use Voltrack:

a. Personal Information

• Full name, email address, phone number, and company details
• Account credentials (username and password)
• Communication preferences and feedback

b. Fleet and Telemetry Data

• Vehicle identifiers (VIN, registration number, model, configuration)
• Battery data, energy consumption, and charging statistics
• GPS location, driving behavior, and trip history
• Performance data for analytics and reporting

c. Technical Data

• IP address, browser type, operating system, and device information
• Cookies, session identifiers, and log data
• Usage analytics that help us improve performance and reliability

2. How We Use Your Information

• Provide and maintain the Voltrack platform
• Deliver personalized battery analytics and fleet insights
• Improve services, algorithms, and system performance
• Send updates, alerts, and service-related notifications
• Ensure security, prevent fraud, and comply with laws

We do not sell your personal or operational data to any third party.

3. Data Sharing and Disclosure

Your data may be shared only in the following cases:

• With your consent: When you authorize sharing with partners or vendors.
• With service providers: Trusted third parties supporting platform operations.
• For legal reasons: To comply with laws or protect user safety.
• Business transfers: In the event of mergers, acquisitions, or restructuring.

4. Data Security

We use encryption, authentication, and secure cloud infrastructure to protect your information against unauthorized access or loss. However, no system is entirely immune to cyber threats. Please safeguard your account credentials.

5. Data Retention

We retain data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. You can request deletion or anonymization of your data by contacting us at support@transvolt.in.

6. Cookies and Tracking Technologies

Voltrack uses cookies to remember preferences, monitor usage patterns, and enhance user experience. You can disable cookies in your browser settings, though some features may not function properly.

7. Your Rights and Choices

• Access and review the data we hold about you
• Request corrections or updates
• Withdraw consent or request data deletion
• Object to specific types of data processing

8. Third-Party Links and Integrations

Voltrack may include third-party integrations. We are not responsible for their privacy practices. Please review their respective privacy policies before engaging with them.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will appear on our website with a new “Last Updated” date. Continued use of Voltrack after updates means you accept the revised policy.

10. Contact Us

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© 2025 Transvolt Technologies Pvt. Ltd. All rights reserved.